Frequently Asked Questions
Come shop with us in store at 104 S. Third Street in Richmond, KY 40475
Shipping- We are a small batch limited USA made brand and run things a little different for all the platforms we sell on. Upon collection release, ALL items are ready to ship with half of our inventory quantities in stock. The remaining half is still in production and will arrive within 1 week of the collection launch. Inventory is always updated on the site and if it shows available, order now before its gone! We list all quantities on the site that are available for all of our platforms: website purchase, markets we attend, and even wholesale.
We ship every day, turning all items out the door within 2-3 days with exceptions on holidays or dates we are closed. Should you need an item sooner please contact us or select expedited shipping during checkout.
Exchanges/Refunds- Because we are a small batch limited USA made brand, we do not accept refunds for any item. However, we will happily exchange any item that is still in its collection release time frame, as long as item is still in NEW CONDITION. Please email us at firstname.lastname@example.org for instructions on doing so.
Def. of Newfangled- different from what one is use to, objectionably NEW!